Thank you for choosing to explore and purchase art from Mr. Chox. We are dedicated to offering you a seamless and enjoyable shopping experience. Below are our shop policies to ensure clarity and satisfaction for both you and us.
Artwork authenticity
All artworks sold are original creations by Mr. Chox. Each piece is signed and numbered.
Order processing
Orders are processed within 3-5 business days. Custom orders may require additional processing time, which will be communicated at the time of order.
Shipping
We ship worldwide with tracking information. Shipping costs and delivery times vary depending on the destination and size of the artwork. Shipping costs will be displayed at checkout. Buyers are responsible for any customs and import taxes that may apply.
Payment methods
We accept Apple Pay, Google Pay, Link, Visa, Mastercard, American Express, Discover, Diners Club and China UnionPay. If you are unable to pay using the listed methods, please contact us directly. We are happy to discuss alternative arrangements that may better suit your needs. Payment must be completed before shipping.
Cancellations, returns, and exchanges
Cancellations are accepted within 24 hours of order placement. Due to the nature of our products, returns and exchanges are only accepted in case of damage during shipping or if the item received significantly differs from its description. In such cases, please contact us within 7 days of delivery and provide photographic evidence.
Damages and loss
In case of damage or loss during shipping, we will work with you to find a satisfactory resolution, including repair, replacement, or refund.
Privacy Policy
We respect your privacy and are committed to protecting your personal information. Your information will only be used for the purpose of processing your order, shipping, and providing customer service.
Additional Information
Colors may vary slightly due to monitor differences. Please feel free to contact us for any custom requests or additional inquiries.
Thank you for supporting us! We hope you find an extraordinary piece of art that speaks to you!